Miloš Gajić

Serbian Rural Tourism
Internet Marketing
August 2015 - Present (5 years 8 months)
Brand development
Web site traffic growth
Marketing Copies
Content Marketing
Social Media Management
Email Marketing
Web site UI

National Tourism Organisation of Serbia
Internet Marketing
February 2017 - Present (4 years 2 months)

Center for Tourism Research and Studies
Project Manager
February 2012 - July 2015 (3 years 6 months)
Novi Sad
- Preparing and implementing project proposals (UNESCO, USAID, DCC, IPA
- Cross-border Cooperation Program, Norwegian embassy, REC etc)
- Event management for various events (large scale events, corporate
events, seminars, workshops, trainings, charity events, promotions, press
conferences, etc.) among others international conference "EIAT" supported by
GTZ and Serbian Government
- Destination Management (assessment and analysis of different locations and
preparation for tourism development)
- Event strategies preparation
- MICE product development and management
- Action and Strategic plans preparation
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- Organisation of different promotional activities
- Invitation management
- On-site event management
- Event arrivals organization
- Managing staff responsible for event coordination activities (coordinating
staffing requirements and staff briefings)
- Post-event evaluation
- Communication with media representatives
- Providing and distributing press releases
- Web content update
- Correspondence with graphic designers and preparation of marketing copies
- Internet and Social Media Marketing (excellent proficiency of Facebook,
Google+, Twitter, YouTube, Instagram, Pinterest etc.)
- Prepare newsletter copies using MailChimp
Marketing/Brand Analyst
May 2013 - April 2014 (1 year)
Novi Sad
- Website UI
- Converting and writing marketing copies and advertisements for social and
website promotions
- Researching marketing trends and suggesting new and improved strategies
- Creating social media marketing strategies
- Coordination with SEO team
- Working within MOZ tools
- Working closely with graphic designers on infographics and banners designs
- Writing Google Analytics reports
- Website Q&A (various website graphics and written elements)
- Basic understanding of HTML and CSS
- Preparing newsletters and press releases
- Preparing products and analyzing potential awards for the company
- Working in Word Press and Blogger environment
- Monitoring PAD websites, updating PAD files
- Understanding rules of Scrum
- Analyzing and reporting about competitors and US/UK software market

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- Coordinating with other teams to manage content creation and promotion
Association of hosts Valjevo
Project Manager
October 2010 - March 2014 (3 years 6 months)
- Writing and implementing of different EU funded projects regarding rural
- Education of hosts in rural areas
- Corresponding with media
- Market research and analysis
- Strategic planning
Youth fest
Tour Guide
December 2012 - June 2013 (7 months)
Novi Sad
NGO "Youth Fest" is an organization founded with the goal to strive for the
improvement of basic living conditions and environment of young people, the
protection of fundamental rights and freedoms in order to improve the standard
of living and quality of life, to improve the study conditions, the protection of
nature and a healthy environment, to promote multiculturalism, and culture,
to promote the importance of sport for the quality of life of young people, to
contribute to the comprehensive development of positive qualities, fostering
and developing friendship among people and nations, and respect for their
personal, ethnic, religious and political beliefs.
Tourism Organisation Valjevo
Project Manager
March 2013 - April 2013 (2 months)
• Providing tourists with information
• Preparing project applications
• New tourism products development
• Promotion and social media marketing
• Strategic planning of events

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Hotel Gymnas Antik ****
Receptionist/Front Office Manager
September 2010 - June 2011 (10 months)
Novi Sad, Serbia
- Operating and monitoring the reservation system
- Developing and operating an effective communication system with front office
staff and other department directors
- Supervising daily registrations and checkouts
- Reviewing the final draft of the night audit
- Preparing budgets and cost-control systems
- Forecasting room sales
- Managing many details of guest needs